FAQ's

Subscriptions & Accounts

Please login to your account here. On the left, click manage subscriptions. If you need more help, please watch this short video or email us at Info@vetcs.com and we'll get you taken care of!

If you have signed up for a subscription with us, it carries a 20% discount code so the discount code box will not appear as the system does not let us stack multiple discounts. 

Products

We have dosing charts available on each individual product page. Click on the drop down chart labeled “dosing” to review dosing, based on your pets weight. 

For our XL breed dogs we can typically utilize some of our equine products to accommodate larger breeds while being cost effective for the owners. Please contact our veterinary teamfor a custom dosing plan! 

We have extensive data to say that CBD products are safe for horses and pets. Please see our Knowledge Center for more information.

While CBD and hemp extract are nutraceuticals and completely natural, we would avoid using CBD products while participating at recognized shows (USEF, FEI, etc.). We recommend a withdrawal time of 7 days before any recognized competition.

No, please do not change any ongoing medications without first consulting your veterinarian. Certain classes of anti-convulsants, gabapentin, and corticosteroids can have altered pharmacodynamics in an animal being dosed with hemp or CBD products. Always discuss any medication changes with your veterinarian.

We do not recommend using CBD products in pregnant or lactating animals, namely because a lack of safety research during pregnancy. We also do not recommend giving CBD products to animals less than 6 months of age.

We do not recommend giving CBD products to animals less than 6 months of age.

General Information

We are open M-F 9am-5pm MT. We are closed on Saturday & Sunday. 

Our one time discount code for new customers is: VIP15

Returns/Shipping

Your satisfaction is our #1 priority. Please refer to our refund policy page.

Depending on where you live our free shipping with USPS is typically 3-4 business days. If you need to upgrade your shipping you can do so during the checkout process.

Unfortunately we do not currently ship outside of the United States. Please join our email list and we will be sure to update you as those policies and legal restrictions change in the future! 

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